Admissions Specialist - Patient Access Services - ER - Nights

Admissions Specialist - Patient Access Services - ER

Bring your passion to Texas Health so we are Better + Together

• Work location:
  
  Texas Health Stephenville 411 Belknap TX 76401
• Work hours:
  
  Full Time
  - Sunday, Monday, Tuesday 6:30 PM-7:00 AM

• The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
• Team-oriented work environment with expanded resources from other Patient Access areas.
• Cross-training opportunities within different areas of Patient Access

• H.S. Diploma or Equivalent required

• 1 Year Customer Service Experience required

• CHAA - Certified Healthcare Access Associate Upon Hire preferred

• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PC’s and associated software packages.
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work.

Here are a few of our recent awards:

• “America’s Best Employers for Diversity” list by Forbes
• A “100 Best Workplaces for Millennia ls