Service Advisor

About Us

The philosophy of Bruner Motors is to be an outstanding dealership as well as an outstanding place for our employees to work. To achieve this goal, we must provide service to the public through the cooperation and understanding of all those who make up the Bruner team. We realize that the public will only be attracted to an organization that is at peace with itself.

Our customers are neighbors, who come back year after year because we do everything we can to satisfy their needs. So, too, the management of the dealership hopes to satisfy the needs of our employees. The daily contact between employees, management, the public, and each other shapes the kind of business we have.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k
• 401K Match
• Paid Vacation
• Paid Time Off after 90 days

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Entry level

Full-time

Other

Motor Vehicle Manufacturing

Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.