Teller, Finance & Banking
Listed on 2025-12-31
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Finance & Banking
Bank Customer Service
Job Description
Office
Location:
Stephenville, Texas, United States
- Processes financial transactions promptly and accurately.
- Strictly adheres to all bank policies and procedures.
- Prioritizes client demands.
- Provides impeccable customer service.
- Communicates professionally with all clients and colleagues.
- Upholds understanding of all banking products and services, along with company systems and procedures.
- Participates in job‑specific training and various bank training programs such as customer service; complies with BSA, AML, and all bank policies and procedures as required. Other duties as assigned.
- Actively participates in the Customer Service First program and supports the values of the organization while following established policies and procedures.
- Periodic travel to Abilene or other Bank Regions for training is required.
- Saturday hours and holiday hours may be required based on branch location’s hours of operation.
- A self‑starting team player with a high‑school diploma or GED.
- Any of the following:
- Bachelor’s degree.
- 6 months previous teller experience within the financial institution industry.
- 6 months previous cash‑handling experience (including balancing a cash drawer) in a retail customer‑service environment.
- Ability to maintain a high level of confidentiality.
- Computer proficiency and familiarity with Microsoft programs; impeccable written and oral communication skills.
- Comfortable working in a fast‑paced environment with frequent interruptions and minimal supervision.
- Position can be mentally and physically stressful; requires standing most of the work day and lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
- Must be able to work flexible hours and/or extended hours as business requires.
- Periodic travel to Abilene or other Bank Regions for training is required.
- Saturday hours and holiday hours may be required based on branch location’s hours of operation.
- Bilingual in English and Spanish.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information are prohibited from disclosing pay to those who do not have such access, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60‑1.35(c)
Entry level
Employment TypeFull‑time
Job FunctionFinance and Sales
IndustriesBanking
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