Hotel Front Desk Night Auditor

Job Overview

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to detail, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Make sure every hotel guest has a pleasant stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Diploma or equivalent from high school is required; some college is desired
• Overnight shift; requires flexible hours
  
  Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus

$15 - $17 hourly