District Support Pharmacist

District Support Pharmacist

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At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. In our retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a DSP, you will cover pharmacist scheduling gaps, support pharmacy operations, and act as the Pharmacy Manager’s proxy during bench shifts. You will work throughout the district, overseeing pharmacy management, supervision, and daily operations.

• Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Travel the district to fill pharmacist shifts as scheduled by the District Performance Coordinator; oversee the pharmacy and serve as the Pharmacy Manager’s proxy during bench shifts without overlap.
• Support safe and accurate prescription fulfillment by following pharmacy workflow procedures and directing the pharmacy team to follow all safety guardrails.
• Assume Pharmacy Manager’s day‑to‑day duties when serving as the primary pharmacist‑on‑duty.
• Contribute to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same, collaborating with the patient’s overall health care team, and proactively resolving insurance or medication issues.
• Proactively offer and deliver immunizations; engage and support Pharmacy Technicians to learn to immunize.
• Manage pharmacy inventory in all pharmacies worked, guiding the pharmacy team to follow best practices, with a special focus on protecting cold chain products.
• Remain flexible for scheduling and business needs, contributing to a safe, inclusive, and engaging team dynamic.
• Maintain relevant clinical and technical skills as the industry evolves (including company‑required trainings and CMEs); actively seek opportunities to expand knowledge to better support patients.
• Support access to care and improve patient outcomes through pharmacist‑delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, hormonal contraception) where permissible; empower the pharmacy team to provide holistic care.
• Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles; comply with CVS Health policies and procedures to support patient safety and protect patient privacy and security, maintaining a safe and inclusive workplace for colleagues.

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.

• Ability to travel within a reasonable radius to support market staffing as business needs require.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Attention and Focus:
  • Ability to concentrate on a task over a period of time.
  • Ability to pivot quickly from one task to another to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Customer Service and Team Orientation:
  • Actively look for ways to help people, and do so in a friendly manner.
  • Notice and understand patients’ reactions, and respond appropriately.
• Communication
  
  Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Mathematical Reasoning:
  • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Problem Resolution:
  • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
• Physical Demands:
  • Be mobile and remain upright for extended periods of time.
  • Lift, scan, and bag items; reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; pick, pin...