Senior Business Analyst

Senior Business Analyst

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As a Senior Business Analyst on the Enterprise Systems team, you will lead and drive the analysis of complex business processes, gather and document detailed requirements, and collaborate with stakeholders to develop IT solutions that drive innovation and facilitate business growth. The successful candidate will bring prior Enterprise Systems experience and knowledge of emerging technologies such as AI models and agents to identify and recommend solutions that directly address business goals.

This position requires a strong balance of business and technical skills to support business technology transformation within the organization.

• Lead and support the intake and evaluation of new system demand by assessing business requirements, objectives, and feasibility.
• Collaborate with senior business stakeholders to elicit, document, and prioritize detailed business requirements for large‑scale IT projects and strategic initiatives.
• Develop business cases that define scope, expected value, cost considerations, and key performance indicators to measure value realization.
• Analyze and redesign existing business processes to identify areas for improvement, automation, and enhanced efficiency.
• Work closely with cross‑functional teams, including application teams, software developers, architects, and project managers, to design IT solutions that align with business objectives and requirements.
• Partner with the PMO to prepare for project planning and execution, ensuring clarity of scope, stakeholder alignment, and readiness.
• Develop comprehensive functional specifications, user stories, and use cases to guide the development and implementation of IT solutions.
• Analyze data to identify trends, patterns, and insights that inform business decisions and support data‑driven strategies.
• Collaborate in system design, testing, and deployment activities, ensuring alignment to business needs and expected business case outcomes.
• Support change management efforts by providing guidance and assistance in the development of training materials and facilitating user adoption of technology solutions.
• Foster effective communication between business stakeholders and IT teams, ensuring alignment on project objectives and outcomes.
• Maintain accurate and up‑to‑date documentation of business requirements, process diagrams, and project artifacts.
• Monitor project outcomes to assess business value realization and ensure benefit tracking remains accurate and transparent.
• Provide leadership and guidance in IT projects, collaborating with project managers to ensure successful project delivery within scope, timeline, and budget.
• Provide guidance and support to functional analysts to enhance business analysis capabilities and encourage skill development across the team.

• May supervise junior level staff.

• Work is conducted in a professional office environment with minimal distractions.

• Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time.
• Must be able to lift up to 15 pounds at a time.

• Occasional travel may be required.

• Bachelor's degree in information technology, computer science, business administration, or a related field.
• 8+ years of experience as a Business Analyst, including experience leading complex projects.
• Proven ability to facilitate and guide the business requirements lifecycle to ensure clarity, alignment, and successful translation into system and process solutions.
• Proven ability leading software selection activities, including requirements alignment, vendor evaluation, and solution recommendation.
• Proven ability to build and present business cases that clearly articulate value, strategic alignment, and anticipated outcomes for leadership review.
• Experience with Enterprise Systems applications, platforms, and related technologies, such as ERPs, HCMs, CRMs, reporting tools, data warehouses, and data integration tools.
• Experience providing Business Analysis support to…