Applications Engineer II

Hexagon is the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world's most vital industries, providing the confidence our customers rely on to build, navigate, and innovate.

Hexagon Manufacturing Intelligence, a business area of Hexagon, focuses on manufacturing technology, providing production software, inspection and quality solutions that help customers accelerate innovation, drive productivity, make better products, and improve quality of life for all.

As a Custom Solutions Application Engineer within Hexagon Manufacturing Intelligence, you will use your technical and problem-solving skills to identify, develop, and deliver dependable software solutions for a diverse customer base. This role takes an end-to-end approach to custom solution delivery. You will work with new customer requests to understand requirements, define the scope of work, develop and configure solutions, test and debug applications, and support successful implementation.

You will also maintain and enhance existing software plug-ins and applications to help ensure they continue to meet customer and business needs. The successful candidate will combine software development capabilities with strong customer communication skills and an understanding of manufacturing environments. This position works collaboratively across customer-facing and software development teams to help customers solve technical challenges and maximize the value of Hexagon solutions.

• Provide pre-sale and post-sale technical support for custom software solutions, applications, and integrations.
• Partner with customers and internal stakeholders to understand business and technical requirements and translate them into appropriate solution requirements and scopes of work.
• Develop, configure, test, debug, implement, and support custom software solutions for customers and industry partners.
• Maintain and enhance the existing portfolio of RADAN plug-ins and automation software.
• Collaborate with software development teams and provide customer and market insights that can contribute to the continued development of core products.
• Create and maintain technical documentation supporting custom applications, integrations, implementations, and customer use.
• Provide technical guidance and support to customers throughout the solution lifecycle.
• Troubleshoot software, database, networking, integration, and application-related issues and identify practical solutions.
• Build and maintain effective business relationships with customers, colleagues, and partners across the manufacturing sector.
• Work cross-functionally with sales, services, software development, support, and other internal teams to deliver effective customer solutions.
• Manage multiple customer requirements and development activities while maintaining quality, accuracy, and appropriate documentation.
• Maintain knowledge of relevant software development technologies, manufacturing workflows, and Hexagon solutions.
• Travel to customer or Hexagon locations as required, up to approximately 20%.

Must Have

• Bachelor's degree in Computer Science, Software Engineering, a related technical discipline, or equivalent relevant programming and professional experience.
• 2+ years of relevant experience in software development, application engineering, technical solutions, programming, or a related field.
• Programming experience and an understanding of object-oriented programming principles.
• Experience working with databases, SQL, reporting, and software applications.
• Ability to troubleshoot technical issues involving software, databases, applications, or networked environments.
• Ability to understand customer…