Microsoft AI Engineer - CCoE, NA

Microsoft AI Engineer - CCoE, NA

Innovation happens when the right people, ideas, and technology come together. At Arrow, our Technical Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.

Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.

As a Microsoft AI Engineer, you will support partners, internal teams and end customers across North America with the development, integration and implementation of AI agents. You will help translate customer needs into practical solutions, contribute to proof of concepts and quick developments, and guide stakeholders on how Microsoft technologies can be used to deliver effective AI agent outcomes.

• Support partners, internal teams and end customers across North America with the development and integration of AI agents.
• Contribute to proof of concepts, demos and quick/simple developments that show how AI agents can address customer challenges.
• Engage in customer and partner discussions to understand business needs and help define the best implementation approach for AI agents.
• Provide guidance on Microsoft technologies, including Microsoft Copilot, Copilot Studio and related AI capabilities.
• Help partners identify relevant AI agent use cases and translate them into practical, commercially relevant solutions.
• Collaborate with internal sales, technical and vendor teams to support AI-related opportunities and customer engagements.
• Share knowledge, best practices and learnings around emerging AI agent topics with internal teams and partners.
• Support customer-facing conversations by explaining technical concepts in a clear and accessible way.
• Maintain awareness of developments in Microsoft AI technologies, security considerations and the broader AI agent landscape.

• Good understanding of Microsoft technologies, with strong Microsoft knowledge preferred.
• Microsoft Certified Frontier Transformation Engineer is strongly preferred. Willingness/ability to obtain certification is required.
• Required certifications: GH-300, AI-103, AB-100, DP-600, SC-300, and SC-401.
• Experience with Microsoft Copilot, Copilot Studio or similar AI agent technologies is required.
• Some development skills, including the ability to create quick prototypes or use “vibe coding” approaches to support proof-of-concept work.
• Understanding of AI agent development and integration; this is not a pure developer role, but the successful candidate should be comfortable discussing and shaping AI agent solutions.
• Ability to support partners and customers in defining practical implementation approaches for AI agents.
• Customer-facing experience is preferred, although candidates with the right attitude, strong communication skills and stakeholder engagement ability will also be considered.
• Strong communication skills and the ability to engage confidently with internal teams, partners and customers across different countries and functions.
• Additional Microsoft certifications would be a plus.

Fully Remote:
Must be able to travel to an Arrow office location as requested by Arrow leadership.

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Lo…