Customer Experience Advocate
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Call Center / Support
Safelite in Sterling, VA is seeking a Customer Advocate to greet customers in-shop, handle calls and emails, and coordinate service orders with accuracy and courtesy.
You will manage inquiries related to service issues, pricing, warranties, and scheduling, while ensuring smooth administrative workflows from insurance verification to invoicing. The role emphasizes world‑class customer service in a dynamic, on-site setting.
Consider building your career as a Customer Experience Advocate at Safelite.
Learn more about the Customer Experience Advocate role in the description above.
We appreciate your interest in this position.
Join Safelite and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Experience Advocate role at Safelite, based in Sterling, VA, United States.
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