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Client-Facing IT Support & Service Delivery Tech II

Job in Sterling, Kenai Peninsula Borough, Alaska, 22170, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Cyrus One is seeking a Service Delivery Technician in Sterling, VA to provide direct support to clients as a central contact for IT and facility tasks. You will handle calls, emails, and monitoring alerts, perform Level 1 troubleshooting on Windows servers, and assist with cabinet/cage setups and circuit tests.

Responsibilities include ticketing, escalation, client communications, and coordination of changes and outages.

We are seeking a motivated Client-Facing IT Support & Service Delivery Tech II to join Cyrus One in Sterling, VA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Sterling, VA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

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