Client-Facing Service Delivery Technician
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Support
Cyrus One is seeking a Service Delivery Technician to provide direct client support. You will respond to calls, emails, and monitoring alerts, log tickets, and perform level 1 troubleshooting on Windows servers for non-managed and managed clients.
You will also coordinate outages, document changes, and assist with cabinet, cage, and cabling setup. The role requires independent problem solving, strong communication, and ability to act as a liaison with next-level support.
This posting is for the Client-Facing Service Delivery Technician role at Cyrus One, based in Sterling, VA, United States.
We are currently recruiting a Client-Facing Service Delivery Technician for our team in Sterling, VA, United States.
This is a genuine role to take on the Client-Facing Service Delivery Technician role at Cyrus One.
As a Client-Facing Service Delivery Technician, you will play an important part at Cyrus One in Sterling, VA, United States.
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