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Senior Service Delivery Technician - Client Support

Listing for: CyrusOne, Inc.
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Cyrus One is seeking a Service Delivery Technician in Sterling, VA to provide direct client support and be the central contact for service requests. You will handle calls, emails, and monitoring alerts, perform Level 1 troubleshooting, and assist with data center operations and change documentation.

The role requires 5–7 years of customer service experience in tech, 2 years of technical customer‑centric work, and a willingness to adjust hours for emergency situations.

We are seeking a motivated Senior Service Delivery Technician
- Client Support to join Cyrus One, Inc. in Sterling, VA, United States.

Join Cyrus One, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Service Delivery Technician
- Client Support role at Cyrus One, Inc., based in Sterling, VA, United States.

Position Requirements

10+ Years work experience
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