Import Agent

Company Description Cargo Transport, Inc. (CTI) is a freight forwarding company with more than 25 years of experience managing cargo of all sizes to destinations around the world, including remote locations. Working closely with a global network of partners, CTI provides real-time guidance on local procedures and potential challenges to help customers plan effectively. In addition to standard forwarding services, CTI offers in-house customs brokerage services and warehouse repacking and custom crating solutions.

The company also specializes in dangerous goods repack and certification, as well as project cargo planning and implementation for complex logistics needs.

Role Description The Import Agent is a full-time, on-site position based in Sterling, VA. This role is responsible for coordinating and tracking import shipments, ensuring compliance with customs regulations, and preparing accurate documentation inbound cargo movements. The Import Agent will communicate daily with customers, carriers, customs brokers, and international partners to provide status updates, resolve issues, and support timely delivery. Responsibilities include data entry into freight management systems, filing and maintaining shipment records, organizing release of cargo, and assisting with billing and invoicing related to import activities.

The role also involves responding to customer inquiries, identifying potential delays or regulatory hurdles, and collaborating with team members to improve import processes and service quality.

Pay: From $19.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Dulles, VA 20166 (Required)

Ability to Relocate:

• Dulles, VA 20166:
  Relocate before starting work (Required)

Qualifications

• Demonstrated knowledge of import processes and ocean freight operations, including documentation and regulatory requirements.
• Experience or familiarity with customs brokerage procedures, compliance, and coordination with customs authorities.
• Strong communication and customer service skills, with the ability to interact professionally with clients, carriers, and international partners.
• Proficiency with office and logistics software (e.g., MS Office, freight management or TMS systems) and accurate data entry skills.
• Ability to prioritize multiple shipments, organize workload, and meet time-sensitive deadlines in a fast-paced environment.
• Attention to detail and problem-solving skills, particularly in reviewing documents and resolving shipment or compliance issues.
• Previous experience in freight forwarding, logistics, or supply chain operations is preferred.
• High school diploma or equivalent required; post-secondary education in logistics, business, or a related field is a plus.