DHS Program Manager

Overview

REI Systems’ mission is to deliver reliable, innovative technology solutions that advance Federal clients' missions and exceed their expectations. Our technologists and consultants are passionate about solving complex challenges that impact millions of lives. We take a Mindful Modernization® approach in delivering our services, including application modernization, grants management, case management systems, government data analytics, and advisory services. This approach, the REI Way, ensures mission impact by aligning our clients' strategic objectives with measurable outcomes through people, processes, and technology.

REI is also leading the industry in the integration of Artificial Intelligence across federal capture, delivery, and customer engagement. We leverage AI-driven research, opportunity intelligence, competitive assessments, and customer insight tools to elevate our win strategies and accelerate decision-making. This role will work in an environment where AI is embedded into the capture lifecycle—and will be expected to use AI tools to enhance capture quality, speed, and precision.

We offer the same commitment to our employees by providing professional development, meaningful projects, and flexibility to spend time with family and friends. We believe employees are at their best when fulfilled in both their professional careers and their personal lives. Learn more at  voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, 2021, 2022, 2023, 2024 and 2025!

REI Systems is seeking a Program Manager - DHS Portfolio to lead complex federal IT programs across the Department of Homeland Security. The role will initially support an established U.S. Citizenship and Immigration Services program and related portfolio growth.

The Program Manager will be accountable for customer satisfaction, delivery, staffing, financial performance, contractual commitments, and risk management across multiple teams. The ideal candidate has direct DHS experience and has led organizations of 50 to 100 personnel through technical leads.

This is a hands-on, customer-facing role responsible for current program delivery and the transition of new work. The Program Manager will connect DHS customers with REI account leadership, project managers, solution architects, technical teams, subcontractors, and corporate support functions.

• Lead DHS programs and work streams from planning and transition through execution, operations, and closeout.
• Own scope, schedule, staffing, deliverables, service levels, quality, risks, and customer commitments.
• Lead technical teams totaling 50–100 providing mission-critical Dev Sec Ops  services.
• Establish clear roles, decision authority, reporting, escalation paths, and performance expectations across teams.
• Develop staffing and succession plans, support recruiting and onboarding, and resolve delivery or performance issues.

• Serve as a senior, day-to-day interface for DHS program, mission, contracting, and technology stakeholders.
• Lead customer meetings, program reviews, executive briefings, and resolution of sensitive delivery or relationship issues.
• Translate customer priorities into delivery plans while controlling scope and maintaining contractual alignment.
• Build trusted customer relationships through clear communication, sound judgment, and reliable follow-through.

• Manage budgets, forecasts, revenue, margin, estimates at completion, utilization, funding, and invoicing.
• Oversee contract value, CLINs, task orders, deliverables, staffing, subcontractors, and compliance obligations.
• Identify financial and contractual risks early…