CDOC - Administrative Assistant III; Sterling, Colorado

Position Title

CDOC - Administrative Assistant III (Sterling, Colorado)

Colorado Department of Corrections

Sterling, Colorado

• Distinctive career advancement opportunities throughout the state system
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan, along with 401K and 457 plans
• Medical and dental health plans
• Short‑ and long‑term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more
• Additional benefits information can be found on the State of Colorado Employee Benefits website

• Receives and screens inquiries and ensures response and/or follow‑up are completed
• Research information to resolve problems or concerns when the solution is unclear
• Instructs customers on filling out forms/documents
• Distribute mail accordingly
• Schedules meetings and administrative appointments
• Takes / transcribes / distributes meeting minutes as requested
• Ensures clear and concise communication with customers, co‑workers, supervisors, and appointing authority
• Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files
• Position creates, maintains and tracks data using appropriate software
• Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys
• Scan and upload release documents into current files
• Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles
• Utilizes Microsoft Word, Access, Excel, PowerPoint, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data
• Distributes information via mail, e‑mail, and fax to appropriate parties
• Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction
• Designs and revises documents to include hand‑outs, flyers, instructions, manuals, etc
• Other duties as assigned

• Three years of general clerical experience in an administrative or office support role
• A related education in Business, Criminal Justice or a similar discipline, and/or relevant experience as defined above equal to three (3) years

• Self‑control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high‑stakes interaction
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind
• Established proficiency in position‑related office technologies, especially Microsoft Office (Word, Excel and PowerPoint)
• Ability to work directly with offenders in a prison environment
• Exceptional interpersonal/customer service skills
• Excellent written and oral communication skills
• Efficient management/input of data and tracking
• Strong ability to multi‑task and demonstrate flexibility
• Impeccable organizational, planning and prioritizing skills
• Precise attention to details

• Clerical work experience, as defined above, within Colorado State Government
• Experience proof‑reading, editing, or creating documents
• Experience supporting a program or work unit
• Experience with data‑entry, checking and verifying
• Experience with National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC)
• Experience working with confidential information
• Experience creating and maintaining budgets and budget reports
• If using the substitution, one year of clerical experience is preferred

• Must be 18 years of age
• Possess a valid driver’s license that meets Colorado…