Rental Manager

Mead Lumber of Sterling
265 East Chestnut Street
Sterling, CO 80751, USA

Company Overview: Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary: The Rental Manager is primarily responsible for rental sales, supervision of rental sales and service personnel, as well as maintenance of rental equipment.

Pay for this Role: $45,000 per year depending on experience.

Key Responsibilities:

Produce strategies to increase rental sales for the store.

• Maintain rental equipment in good working order, including basic mechanical and small-engine troubleshooting.

Manage profit margins, while increasing sales and maximizing profitability.

• Provide product education and strong customer service, addressing questions, complaints, and warranty issues.

Attend training sessions to learn and keep up on current product information.

Learn and train company procedures, culture, and customer service philosophy.

Monitor employee work performance and productivity, providing useful feedback.

Provide daily direction to staff, assign duties, and monitor work performance.

Assist in the employee selection process as assigned by the manager.

Train new and existing employees on job responsibilities, rental procedures, and customer service expectations.

• Work a flexible schedule, including Saturdays, as needed to meet business demands.

Desired Skills, Knowledge, and

Qualifications:

• High School diploma or GED required.
• Knowledge of similar product lines preferred.
• Previous sales experience in a rental and/or retail environment.
• Strong customer service skills with the ability to build rapport and resolve concerns effectively.
• Ability to analyze technical issues, identify root causes, and develop long-term solutions.
• Strong verbal and written communication skills.
• Ability to recommend process or operational changes to support business goals.
• Ability to maintain confidentiality of sensitive or proprietary information.
• Demonstrated desire for continuous learning and professional development.
• Basic computer proficiency, including Microsoft Office (Word, Excel, PowerPoint, Outlook).
• High level of integrity and trustworthiness.
• Sales-oriented mindset with a focus on customer satisfaction and revenue growth.
• Mechanical aptitude and general computer knowledge preferred.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.