Member Experience Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
1st Gateway is seeking a friendly and detail-oriented Member Service Representative in Sterling, IL to assist members with daily financial transactions and inquiries. The role emphasizes courteous service and accurate processing, with opportunities to introduce relevant credit union products to meet members’ financial goals.
The MSR will open new accounts, support existing ones, and help members navigate share transfers, payments, and payroll/direct deposit forms while maintaining confidential
The Member Experience Specialist position in the Sales, Other field is open for applications.
Step into the Member Experience Specialist role at 1st Gateway in Sterling, IL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Sterling, IL, United States.
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