Testing Quality Technician

Position Overview

The Testing Quality Technician supports the team and activities relating to quality and process improvement for the manufacturing site in Sterling, Illinois. The role requires the ability to set up lab test equipment and conduct tests on parts using provided drawings and specifications in a timely manner. Test projects and schedules must be completed according to assigned schedules to meet due dates, necessitating effective multitasking to achieve multiple results simultaneously.

Progress reports and test results should be continuously maintained in a format that is clear to the recipient and approved by the QA Supervisor or Coordinator.

This role works closely with Design Engineering, Quality, Production, and Materials to ensure items are manufactured in a timely manner and according to specifications. This position functions independently in a multi-task environment, as well as part of a team. Additionally, the technician works in an office and manufacturing environment with moderate noise levels and typical manufacturing conditions.

Key Responsibilities

Quality Inspection & Testing

This position is responsible for creating quality inspection plans and programs.

Follow and enhance current inspection plans to be utilized during receiving, in process, first article and final inspection.

Using work instructions, job traveler, blueprints, engineer drawings and specifications; inspects, checks, and tests materials, parts, components, and product during various stages of production including receiving and in-process inspections on floor.

Ensure gages used to validate product are properly maintained and calibrated.

Validate product post outside service processing to product and documentation conformity.

Work with plant personnel to ensure electrical testing is being performed correctly.

Process testing of AN’s to current at the end of every week.

Training & Support

Train employees in the use of inspection plans and procedures.

Assist and train inspection and production personnel in Geometric Dimension & Tolerancing (GD&T) and gaging methodology.

Assist Quality Supervisor/Manager in programming test equipment including production test equipment.

Assist and provide back-up coverage duties of the Quality Supervisor/Manager and Quality Auditors during vacation or other periods of absenteeism.

Coordination & Communication

Interacts with engineering, inspection, and production personnel to ensure products, components, parts, and material conform to customer, supplier, and regulatory requirements.

Provide customers with return authorization, as needed, and coordinate with customer service on processing of credit memos.

Keep management informed of job-related problems and other information related to work activity.

Participate in other quality department activities including internal audits or production auditor substitution.

Quality Management & Process Improvement

Assist in maintaining quality management system.

Review existing inspection plans for effectiveness.

Assist with Corrective Action Preventive Action (CAPA) activities.

Assist in the disposition and documentation of non-conforming material and the implementation of corrective action.

Test returned materials (RMA) and process results through ERP on a weekly schedule and identity root cause for RMA returns and develop actions to prevent future occurrences.

Assist in the coordination and execution of process validation activities, including statistical data collection and analysis utilizing capability and gage R & R studies.

Manage calibration system.

Improve safety by investigating, suggesting, and implementing fixtures or other apparatus to prevent accidental electrical shock or other injuries.

Assist in troubleshooting product processes.

General & Safety Responsibilities

Maintain work area in a neat and orderly condition.

Works safely and complies with all established safety rules and work practices.

Complies with company, department, and quality policies and procedures as applicable.

Maintain a positive work attitude and promote a “team” approach throughout the department.

Perform other tasks as apparent or assigned.

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