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Express Service Advisor

Job in Sterling, Loudoun County, Virginia, 22170, USA
Listing for: Subaru of Sterling
Full Time, Commission-based only position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Bilingual
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Dealership:

L0823 Subaru of Sterling Subaru of Sterling Now Hiring
- Express Service Advisor Pay:$45,000-$72,000- based on performance; position is commission based

Schedule:

Full Time Why Join Our Team?

At Subaru of Sterling , we believe in promoting from within and investing in our people. You'll receive hands-on training, mentorship from experienced technicians, and opportunities for growth in a fast-paced, team-oriented environment.

What You'll DoAct as the main point of contact between customers and technicians.

Explain service and repair recommendations to customers.

Prepare repair estimates, including parts, labor, and customer costs.

Create and process repair orders in the service system.

Inform customers of any additional service or repair needs found during inspections.

Process manufacturer warranty repairs when applicable.

Keep customers updated on service specials, repair status, completion times, and costs.

What You'll Bring1 to 2 years of experience in dealership setting

Strong customer service and communication skills

Organized and detail-oriented

Ability to multitask in a fast-paced environment

Basic computer skills

Acceptable driving record and a valid driver's license in your state of residence..Total Rewards The estimated annual earnings for this position ranges from $45,000-$60,000 this is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site hiadriveway.com About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, co
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