Patient Service Representative PRN

Overview

Washington Radiology is seeking a PRN (As Needed) Patient Service Representative. Our service-based culture emphasizes warm, welcoming interactions delivered with care, compassion and clinical expertise. For more than 70 years, Washington Radiology has set the standard for medical imaging care. If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.

Work Location: 21351 Ridgetop Cir, Ste 100, Sterling, VA 20166

Work Hours: PRN As Needed, Flexible Hours

• Greet patients in a professional and friendly manner.
• Register patients completely and accurately, including inputting demographic and insurance information into the RIS (Radiology Information System) and verifying existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents linked to the patient’s medical record and maintain confidentiality.
• Collect patient payments and explain benefits when necessary; perform insurance verification as needed.
• Prepare paperwork for future appointments, including additional documents needed for specific exams or payors.
• Ensure all diagnostic tests have required orders, request orders as needed, and follow up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using the Daily Reconciliation Report.
• Participate in front office training to stay abreast of policies and procedures.

• High school diploma or equivalent.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to understand and carry out detailed but sometimes complex written or oral instructions using common sense.
• Ability to perform basic mathematical calculations; ability to sit and/or stand for long periods.
• Experience using Microsoft Office Suite; knowledge of RIS software preferred.

• A great place to work (as applicable).

Referrals increase your chances of interviewing at Washington Radiology. Apply BELOW