More jobs:
Technical Support Tech - Technical Support Tech
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2025-12-20
Listing for:
Apex Systems
Full Time
position Listed on 2025-12-20
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
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Job Description # Technical Support Tech - Technical Support Tech I
*
* JOB TITLE:
*
* ** Technical Support Tech I
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* LOCATION:
ONSITE IN*
* ** Sterling,VA
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* Job Description:
** Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
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