Portfolio Operations Lead

Position Overview

Join to apply for the Portfolio Operations Lead role at CACI International Inc
.

• Job Category:
  Project and Program Management
• Time Type:
  Full time
• Minimum Clearance Required to Start:
  None
• Employee Type:
  Regular
• Percentage of
  
  Travel Required:
  
  Up to 10%
• Type of Travel:
  Local
• Location:
  
  Northern Virginia

• Oversee the operations and maintenance of a portfolio of applications in an Agile environment...
• Support critical end user applications and work in a highly Agile environment as both a mentor and technology leader.
• Oversee daily infrastructure, systems, services, & external interfaces production ops support.
• Support internal IT, Product, and Shared Services teams with operational support issues.
• Primary interconnection between Product Teams and ASF Operations Shared Services.
• Serve as Portfolio POC for hosting facilities/data centers.
• Perform and monitor system health checks.
• Monitor services, jobs and interfaces for failures, irregularities, and performance issues.
• Monitor availability, data replication, exports, data synchronization, and scheduled jobs.
• Support critical processes outside of normal hours to include nights, weekends and holidays.
• Work with the Release Managers, Product Teams, and Production teams to support Product releases into the field.
• Work with ASF Product Teams and Operations to develop SOPs and processes for incident management and resolution.
• Lead rapid response to quickly resolve issues and outages.
• Engage in incident support for end users as needed across portfolio of systems.
• Champion special projects and technical upgrades.
• Monitor Tier 2 and 3 support ticket queues to promote rapid response by all portfolio teams.
• Report metrics, assess system data, analyze error logs, & capture user reports.
• Responsible for operations support metrics and Portfolio service desk ticket queues.
• Interact with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs.

• Must be a U.S. Citizen with the ability to pass CBP background investigation.
• 3‑year check for felony convictions.
• 1‑year check for illegal drug use.
• 1‑year check for misconduct such as theft or fraud.
• College degree (B.S.) in Computer Science or related field; experience considered in lieu of degree.
• Excellent verbal and written communication skills.
• Professional
  
  Experience:
  
  10+ years related technical experience.
• Experience with supporting 6‑8 production deployed applications.

• Managing work with Jira products across multiple teams.
• Understanding traditional software development life cycle.
• Experience with technology stacks and platforms (.NET, Java, SQL, Oracle, Post Gres, No
  
  SQL).
• Experience with configuration and operation of monitoring tools such as Splunk.

• Experience managing operations in an Agile environment.
• Experience with Sec Dev Ops  processes and/or tools.
• Current and relevant experience with Customs and Border Protection (CBP) applications.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground – in your career and in our legacy.

So is ours.

Learn more about CACI here.

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as: healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The Proposed Salary Range For This Position Is $109,800 - $241,600

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.