ISO Quality SME

Join to apply for the ISO 20000 Quality SME role at CACI International Inc

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Join to apply for the ISO 20000 Quality SME role at CACI International Inc

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start:
None

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Local

* *
* CACI is currently looking for a motivated, career and customer-oriented ISO 20000 Quality SME with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative ITI
2.1 team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS).

As a member of the ITI
2.1 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

CACI agile programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.

The ISO 20000 Quality SME will support the ITI
2.1 program across a broad range of systems and software technologies. The ideal candidate will have a deep technical understanding of Agile Software Development practices and experience delivering releasable software. In this role, they will be responsible for providing development of project Software Quality Assurance Plans and the implementation of procedures that conform to the requirements of the contract. They will provide an independent assessment of how the project’s software development process is being implemented relative to the defined process and recommends methods to optimize the organization’s process.

What You’ll Get To Do

Serve as a ISO 20000 Quality SME responsible for all activities associated with delivery of customer-defined systems and software projects responsibilities include:

• Conduct audits and reviews/analyzes data and documentation
• Managing quality of projects or services performing application development, software integration or applications maintenance in diverse lifecycle phases from pre-sales activities through delivery until the post-production support
• Development of quality documentation related to projects or processes
• Providing guidance and quality related education to projects and services
• Ensuring project documentation is kept and organized in a structured way Providing Knowledge Management to the teams
• Managing Customer Satisfaction and facilitating actions leading to satisfaction improvement
• Identifying and managing improvements in projects (Continuous Improvement)
• Auditing: carrying on internal audits of project health and managing the corrective actions
• Deploying quality related measurements and setting up daily, weekly or monthly reporting in processes or projects (KPI Dashboards)
• Interacting with Project Management and Top Management to determine root cause of issues and pushing for changes in projects or organizational improvements
• Develop and implement procedures and test plans for assuring quality in a system development environment which supports large databases and applications
• Provide technical/management leadership on major tasks or technology assignments
• Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization
• Develop and execute software test plans to identify software problems and their causes
• Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assists in the evaluation
• Maintaining relevant metrics that help the team see how they are doing
• Supporting long-and short-range planning
• Strengthening the presence of the team as an Agile center of excellence; actively contributing to the organization Agile Community
• Analyzing project-related problems and creating innovative solutions involving scheduling, technology, methodology, tools and solution components
• Performing scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Developing new and refining existing processes to enhance quality and productivity
• Reviewing and evaluating work and preparing periodic performance reports
• Ensuring product quality and timeliness of efforts
• Manage a team of experienced technical professionals

• Must be a U.S. Citizen with the ability to pass CBP…