Enterprise Services Manager​/Agile Coach

Enterprise Services Manager/Agile Coach Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
None Employee Type:
Regular Percentage of

Travel Required:

Up to 10% Type of Travel:
Local

CACI is currently looking for a motivated, career and customer-oriented Enterprise Services Manager/Agile Coach to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative ITI
2.1 team in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development and hardware integration for the Department of Homeland Security (DHS).

As a member of the ITI
2.1 Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP Officers and Border Patrol agents are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

CACI agile programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.

As the Enterprise Services Manager/Agile Coach for the CBP ITI
2.1 program, you will oversee a matrixed set of team members enabling us to share key skills across the engineering, deployment, and O&M task areas. You will also Support ASF enterprise innovations and initiatives, and provide agile coaching at the team, portfolio, and enterprise level to enable success in delivering working software products through an incremental approach. Basic responsibilities include:

• Oversee and manage the day‑to‑day activities of a matrixed team supporting Configuration Management, Release Management, Testing, Training, Hardware Engineering, Infrastructure, and Warehouse and Logistics Management.
• Schedule and coordinate enterprise resource requirements across multiple work streams to ensure timely delivery and alignment with program objectives.
• Lead a diverse team of professionals by assigning work, setting priorities, monitoring performance, and fostering a high‑performing, accountable, and engaged workforce.
• Conduct regular performance reviews, support professional development, and ensure team members have the tools and guidance needed to succeed.
• Work with the Executive Program Manager and Engineering Manager to review engineering roadmaps, product initiatives, timetables, proposals, reports, and evaluations of achieved results.
• Contribute to Basis of Estimate (BOE) and Bill of Materials (BOM) buildups.
• Identify opportunities for innovation, process improvement, and operational efficiency.
• Proactively assess and resolve complex business problems, issues, and risks that may impact performance, cost, or schedule.
• Serve as an Agile Coach who will educate individuals, teams, and contractor and government leadership on how to work in an Agile framework.
• Goal is to coach and lead all team members through the ASF methodology and practices.
• Remove portfolio impediments and champion the ASF methodology.
• Coach the teams in all scrum tasks like sprint planning, user story mapping, estimations, daily stand‑ups, demos, retrospectives, etc.
• Provide mentoring and training for the team on Agile processes, methods, and practices.
• Guide the team and all other stakeholders on Dev Ops practices (Pipeline, collaboration, TTD (Test Driven Development), and CI/CD).
• Proactively seek opportunities to use process improvement and re‑engineering methodologies to facilitate improvements to team/portfolio/enterprise processes.
• Facilitate positive team dynamics to help maximize team performance.
• ASF performance data analysis.

• Must be a U.S. Citizen with the ability to pass CBP background investigation.
• 3‑year check for felony convictions.
• 1‑year check for illegal drug use.
• 1‑year check for misconduct such as theft or fraud.
• 10+ years of…