Part Time Personal Shopper

Base Pay Range

$14.05/hr - $20.10/hr

Personal Shopper Associate – part‑time customer‑focused role providing excellent service, handling online and in‑store orders, bagging, navigating associates and management, ensuring a clean store and compliance.

• Take excellent care of customers by greeting, bagging, and providing clear communication.
• Maintain adequate work area; download internet orders; shop internet orders following all policies and procedures; operate Point of Sale Register; bag orders per policy; stage orders; load grocery orders; complete all required paperwork; communicate with customers; communicate with store associates and Corporate Office.
• Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
• Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. When you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager‑on‑Duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
• Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product.
• Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
• Be knowledgeable of and perform fixed activities when business is light. (i.e. sweeping, cleaning, blocking, straightening, etc.)
• Understand the overall Customer Service and Personal Shopper Department operations.
• Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks without showing signs of stress or irritability.
• Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
• Provide assistance to fellow associates to complete their daily tasks and other duties as assigned.
• Keep our stores clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Clean restrooms and other areas as directed.
• Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log.
• Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Establish a working and shopping environment of trust, respect, and integrity. Take excellent care of your fellow associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
  
  Comply with company standards, policies, and procedures. Perform essential job functions throughout scheduled hours.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age.

• Personal Skills – Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
• Language Skills – Ability to read and comprehend simple instructions, short correspondence,…