PNE Shipping​/Receiving Clerk

DSV – Global transport and logistics. Founded in 1976, DSV is the world’s third‑largest supplier of global logistics solutions. We operate in more than 80 countries, providing end‑to‑end supply chain services that keep goods moving efficiently. Read more at

Location: USA – Sterling, Global Plaza

Division: Solutions

Job Posting

Title:

PNE Shipping/Receiving Clerk

Time Type: Full Time

The Shipping/Receiving Clerk (S/R) performs customer service activities in a prompt, courteous, and effective manner. A core responsibility is timely and accurate handling of customer orders in compliance with DSV Work Instructions and customer requirements. The S/R ensures accurate input of information related to orders, shipments, receipts, and physical inventories, completing shipping and receiving documents correctly and on time.

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
• Coordinate special, last‑minute shipping requests with the operations department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick‑up time or pier cutoff.
• Provide shipping and tracking information as required.
• Maintain a good working relationship with customers by responding to inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Report customer feedback to management, including any signs of customer dissatisfaction.
• Oversee all paperwork associated with orders and maintain the corresponding files.
• Maintain a current and accurate DSV Work Instructions Manual, answering phone calls and operating office machines necessary to perform duties.
• Operate the computer terminal proficiently.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., accurately and timely.
• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records related to shipping and receiving activities.
• Assist in resolving any discrepancies.
• Collect all documentation for inbound freight and route to the proper record‑keeping unit.
• Comply with all DSV Work Instructions.
• Perform other clerical duties, including backup support as assigned.
• Work overtime as dictated by business, whether mandatory or voluntary.
• No supervisory responsibilities.

• Must have a high school diploma or general education degree (GED).
• Must be able to work in unregulated temperatures within the warehouse; internal temperatures may range from mild to moderate during warmer and colder months.

• Computer
  
  Skills:
  
  Basic computer skills; working knowledge of Microsoft Suites.
• Language
  
  Skills:
  
  English (reading, writing, verbal).
• Mathematical
  
  Skills:
  
  Basic level.
• Strong attention to detail and the ability to complete tasks accurately and in a timely manner.
• Good verbal and written communication skills.

• Previous customer service experience, including phone calls and operating office equipment.

• Bending (occasionally)
• Walking and standing (frequently)
• Sitting (constantly)
• Ability to lift, carry, and push/pull 11‑20 pounds; may require reaching above shoulder, squatting, or kneeling.

Work is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. Noise level is usually low to moderate.

Equal Employment Opportunity: DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.