Front Office Desk Clerk

Join our dynamic team at the Best Western+ Steubenville as a Front Desk Associate, where your friendly demeanor and organizational skills will create a welcoming environment for our guests. This role offers an excellent opportunity to develop your customer service expertise while contributing to a smooth and efficient operation. If you enjoy engaging with people and thrive in a fast-paced setting, we encourage you to apply.

• Check guests in and out efficiently and accurately
• Answer phone calls promptly and professionally
• Make reservations and manage booking systems
• Provide exceptional customer service to all guests
• Resolve guest issues and concerns promptly and courteously
• Stock pantry supplies and maintain cleanliness in common areas
• Keep the lobby and front desk area clean and organized
• Handle cash transactions accurately and securely
• Perform 8-hour shifts, ensuring coverage during operational hours
• Utilize computer skills to manage reservations, guest information, and communication

We foster a positive work environment that values teamwork, growth, and excellent service. Join us and be part of a team dedicated to creating memorable experiences for our guests. Competitive pay and opportunities for advancement are available.