Resource Planners x2, Clarion GROUP Limited

Resource Planners x2, CLARION HOUSING GROUP LIMITED

Salary: £32,709 - £37,909 per annum

Location:

Hybrid/Kings Court, Stevenage

Hours:

39 per week
Contract Type:
Permanent

Are you super organised, calm under pressure, and great with people? We're looking for two Resource Planners to join our friendly team in Stevenage! If you love problem‑solving and keeping things running smoothly behind the scenes, this could be the perfect role for you.

As our new Resource Planner, you'll play a key part in ensuring our repairs and maintenance service runs like clockwork. You'll book appointments for residents, manage progress and make sure operatives are in the right place at the right time.

From tracking repairs to managing time off and training in our team's calendars, your scheduling skills will help us deliver a first‑class service that puts customers first.

• Book repair appointments and keep track of all details
• Ensure operatives are fully booked and work efficiently
• Follow up on emergencies and missed jobs
• Keep diaries up‑to‑date with holidays, training and any follow‑on work
• Check daily progress to confirm all jobs are completed on time

You should have experience using scheduling software in a busy, customer‑focused environment. Bonus points if you have worked in repairs or maintenance before. Above all you’re a great communicator, a team player and thrive on getting things organised and done right.

Salaries are just the starting point. Clarion rewards hard work and commitment and offers benefits that support your lifestyle – find out more in the full job description.

Closing date:
Tuesday 2nd December 2025 at midnight.
Interviews will take place at our Borehamwood office on Monday 15th December 2025.
This is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1–2 weeks initially for training.
You must be eligible to work in the UK to apply for this vacancy;
Clarion cannot offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
We reserve the right to close this advert early.

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We celebrate our differences through various initiatives and support colleagues via staff networks. We are committed to building a strong, diverse workforce and making Clarion an inclusive place to work.