Service Coordinator

Service Coordinator

Location:

Stevenage | Salary: £25,000 | Permanent

Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.

Service Coordinator
- About this role:

Monday to Friday, 9am - 5pm, office-based
Full training and career development opportunities
Friendly, collaborative team culture
23 days annual leave + bank holidays
Pension, Christmas bonus, company events, and free parking
Service Coordinator
- What you’ll do:

Handle client calls and emails as first-response
Log and track requests on internal and external systems
Schedule engineers and close jobs once completed
Book couriers and manage equipment returns
Issue welcome packs to new clients
Liaise with engineers to ensure smooth resolutions
Support the team with general admin tasks
Service Coordinator
- About you:

Organised, attentive to detail, and able to prioritise workload
Clear and confident communicator
Approachable, professional, and a team player
Previous admin experience is a plus
Keen to learn and progress into more complex responsibilities
This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.

If you are interested in this role, please apply today with your latest CV.

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