Apprentice Business Administrator

About

The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you’re encouraged to thrive.

Where will you be working?
As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 12,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
You will be working alongside qualified and highly experienced members of staff, many of whom would have started their careers as an Apprentice just like you. You will have a dedicated mentor assigned who will help you maximize your potential by sharing your knowledge.
This is a fantastic opportunity to gain recognised and accredited qualifications whilst you earn and gain a vast amount of experience within a highly respected company.
This apprenticeship will last for 18 months and once completed you will have a Level 3 Business Administrator qualification!
Want to come and be a part of it?

What will you be doing?
As a Business Administration Apprentice, you’ll be working alongside qualified and highly experienced members of staff. You’ll have a dedicated mentor assigned who will help you maximize your potential by sharing your knowledge.

As a Business Administration Apprentice your responsibilities will include:

Support and engage with different parts of the organisation and interact with internal or external customers.

Contribute to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues

You’ll be lending your support to the daily tasks that keep everything running smoothly—whether it’s organising files or responding to queries, you’ll be an important part of the team.

You’ll learn how to use software tools to manage information and update records, making sure everything is neat, accurate, and ready to go when needed

Whether it’s drafting emails, putting together reports, or preparing letters, you’ll play a part in shaping communications for the team.

From scheduling and setting up to taking notes and sharing outcomes, you’ll have a hand in making meetings productive and well-organised.

You’ll interact with colleagues and others—answering questions and finding solutions with warmth and professionalism.

You’ll master everyday tasks like printing, scanning, and keeping filing systems in top shape, both electronically and on paper.
This role is all about learning—from gaining new IT skills to improving how you manage your time and approach challenges.

The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

Deliver their responsibilities efficiently and with integrity – showing a positive attitude.

Demonstrating effective communication skills (both written and verbal) and adopting a proactive approach to developing skills

Show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
Apprenticeship Development Scheme:

As an Apprentice within M Groups, you will undertake both a technical programme as well as our internal EU Skills endorsed Apprenticeship Development Scheme (ADS) programme

The ADS programme is a blend of online and face to face sessions, involving soft skills development and mental health/pastoral care support

Some elements of the scheme are residential, which will take place in England. Therefore, applicants must be prepared to travel and stay away from home

The remainder of your time will be spent with our training provider or under supervision on site

Whilst on your apprentice programme, your travel to and from the providers’ locations, hotel accommodation and all meals will be fully paid for Skills & Knowledge Requirements:

Effective communication skills

Keen to learn with an interest in development…