Service Coordinator

Service Coordinator

Location:

Stevenage | Salary: £25,000 | Permanent

Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.

• Monday to Friday, 9am - 5pm, office-based
• Full training and career development opportunities
• Friendly, collaborative team culture
• 23 days annual leave + bank holidays
• Pension, Christmas bonus, company events, and free parking

• Handle client calls and emails as first-response
• Log and track requests on internal and external systems
• Schedule engineers and close jobs once completed
• Book couriers and manage equipment returns
• Issue welcome packs to new clients
• Liaise with engineers to ensure smooth resolutions
• Support the team with general admin tasks

• Organised, attentive to detail, and able to prioritise workload
• Clear and confident communicator
• Approachable, professional, and a team player
• Previous admin experience is a plus
• Keen to learn and progress into more complex responsibilities

This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.

If you are interested in this role, please apply today with your latest CV.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.