Customer Service & Admin Assistant
Job in
Stevenage, Hertfordshire, SG1, England, UK
Listed on 2026-05-23
Listing for:
Interaction Recruitment
Full Time
position Listed on 2026-05-23
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical
Job Description & How to Apply Below
Customer Service & Admin Assistant
£12.71 per hour | Contract until January Shift options: Sun–Wed or Wed–Sat Hours: 10am – 6pm
About the RoleWe’re looking for a proactive Customer Service & Admin Assistant to join a busy, friendly team supporting customers with their delivery bookings. This role is ideal for someone who enjoys problem‑solving, speaking with customers, and keeping things running smoothly behind the scenes.
Key Responsibilities- Calling customers to reschedule delivery dates and times
- Preventing failed deliveries by confirming access, availability, and booking details
- Providing excellent customer service with a confident, professional phone manner
- Updating internal systems and maintaining accurate records
- General administration and database use to support the wider team
- Strong communication and telephone skills
- A calm, friendly approach to customer conversations
- Ability to multitask and manage a steady workload
- Basic admin experience and confidence using databases or CRM systems
- Reliability and a positive, team‑focused attitude
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