Support Officer

Job in Stevenage, Hertfordshire, SG1, England, UK

Listing for: Hertfordshire County Council

Full Time position
Listed on 2026-06-10

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Data Entry

Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR

Support Officer

Work Type: 3 months | Full time - onsite

Location:

Stevenage, SG1 2FQ
.

About the Role

We're looking for an organised and proactive Support Officer to join in a key administrative role that helps keep services running smoothly behind the scenes.

This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and thrives in a busy office environment. You'll play an important part in supporting day‑to‑day operations, providing excellent customer service, and ensuring information is accurate, timely, and handled with care.

Responsibilities

Upload and maintain Education Health and Care Plans (EHCPs) within the Resource Allocation System database through a web-based portal.

Accurately record results, track updates, and maintain supporting databases for moderation and review processes.

Identify, flag, and escale data outliers, discrepancies, or uncertainties for further investigation and validation.

Support moderation activities by supplying accurate data and assisting with retrospective database updates where required.

Ensure data integrity, confidentiality, and compliance while handling sensitive educational and healthcare information.

Essential Skills

Strong administrative and data entry skills with excellent attention to detail and accuracy.

Experience using databases, web-based systems, and Microsoft Office applications.

Ability to identify inconsistencies, analyse information, and highlight issues effectively.

Good organisational and time management skills, with the ability to manage repetitive tasks efficiently.

Strong communication and teamwork skills to support moderation processes and collaborate with stakeholders.

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

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