Service Advisor

Overview

Service Advisor – Stevenage.

Hours:

Monday – Friday, 1 in 3 Saturday mornings. Salary: £28,500 + bonus (OTE £36k+). .

We have a new job vacancy available for a Service Advisor in Stevenage. Our client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filled with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.

Consultant – Jason Evans

JEOJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.