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Customer Account Executive FTC
Job in
Stevenage, Hertfordshire, SG1, England, UK
Listed on 2026-09-24
Listing for:
Owen Daniels
Full Time, Contract
position Listed on 2026-09-24
Job specializations:
-
Customer Service/HelpDesk
Account Manager, CRM Systems & Management, Customer Success Management, Client Relationship Management -
Sales
Account Manager, CRM Systems & Management, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Role: Customer Account Executive FTC
Location: Stevenage
Type - Fixed Term Contract £31,000 Per Annum
About the RoleWe’re looking for a Customer Account Executive to join a growing and dynamic manufacturing business in Stevenage. This is a fantastic opportunity for someone with strong customer service and account coordination experience to play a key role in managing customer relationships, supporting sales activity, and ensuring smooth order delivery across the business. You’ll act as the main point of contact for customers, working closely with internal teams to deliver an excellent customer experience from enquiry through to delivery.
Key Responsibilities- Act as the main point of contact for customer accounts, providing ongoing support and communication
- Manage and process sales orders, amendments, and updates accurately and efficiently
- Prepare and issue customer quotations, including pricing and BOM reviews
- Proactively follow up on quotes and track outcomes within the CRM system
- Provide customers with order updates, delivery timelines, and material status
- Liaise with planning, operations, and sales teams to ensure orders are delivered on time
- Attend customer meetings (on-site and off-site) to support relationship development
- Support invoicing, delivery notes, and general account administration
- Maintain accurate records and ensure all customer data is up to date
- Previous experience in a customer service, account management, or sales support role
- Strong communication skills, both written and verbal
- High attention to detail with the ability to manage multiple tasks
- Comfortable working in a fast-paced, team-oriented environment
- Proficient in Microsoft Office (Excel, Outlook, Teams) Desirable:
- Experience with in a manufacturing or engineering environment
- Familiarity with ERP/CRM systems
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