Technical Trainer

Are you an experienced engineer with a passion for helping others grow?

Do you thrive on developing talent, shaping capability, and elevating technical standards across the industry?

If so, this is your opportunity to become a key driver of technical excellence within our organisation as we are looking for a MER Technical Trainer
.

As an MER Technical Trainer, you’ll play a pivotal role in delivering high-quality technical training and coaching across refrigeration and/or electrical disciplines. You’ll create dynamic learning environments—both in the classroom and out in the field—equipping colleagues at all levels with the skills, behaviours, and safety mindset needed to achieve a high performing culture.

This is a hands-on role where your technical expertise, coaching ability, and commitment to safety will directly influence the capability and progression of our engineering teams.

• Deliver engaging technical training and coaching across refrigeration, HVAC and/or electrical disciplines.
• Create energetic learning environments and promote a robust safety-first culture.
• Support engineers in the field to embed learning, improve performance, and close skills gaps.
• Identify training needs through observation, coaching, and performance insights.
• Contribute to blended learning design, including classroom, virtual, coaching, and on-the-job training.
• Assist with technical assessments for recruitment, progression, and talent programmes.
• Support mobilisation activities and new business requirements where needed.
• Provide accurate reporting on training attendance and compliance.
• Evaluate training effectiveness and contribute to continuous improvement.
• Help manage the technical development budget and identify cost-saving opportunities.
• Use your industry knowledge to influence strategic decisions around emerging technologies and sustainable systems.
• Recognised Trade Qualification in Electrical, HVAC or Refrigeration (minimum Level
  2)
• City & Guilds 2079 (FGAS Cat
  1)
• Full UK Driving Licence
• 18th Edition
• Test & Inspection

• Significant engineering experience, ideally in a retail environment
• Strong background in a relevant technical discipline
• Practical experience across a variety of Electrical, HVAC and/or Refrigeration maintenance and installation tasks
• Experience with refrigeration, heat pumps, and air conditioning systems
• Experience with CO₂ and Hydrocarbon refrigeration
• Understanding of control systems, PLCs, wiring diagrams, and automation
• Knowledge of sustainable energy systems

• Excellent communication and coaching skills
• Strong IT literacy
• Ability to influence, motivate, and support engineers
• Highly organised with strong prioritisation skills
• Customer-focused mindset with a commitment to service excellence
• Flexible, proactive, and always eager to learn
• Team player who contributes to shared goals

• Salary: £50,000 - £55,000 depending on qualifications and experience
• Up to 4% discretionary bonus scheme (subject to performance targets)
• Group personal pension with matched contributions between 4.5% and 6%
• Health Cash Plan and Life Assurance
• Discounts, vouchers and financial aid programmes