Traffic Network Officer

About the Role

Transport Network Officer – Hertfordshire

Jacobs, in collaboration with Hertfordshire County Council (HCC), is protecting and maximising the value of HCC’s £8 billion portfolio of highways and environmental assets. The role supports the Network Management team in ensuring the network remains safe, efficient and accessible for all users.

• Validate and process permit applications in line with the East of England Permit Scheme and relevant Codes of Practice.
• Apply and verify permit conditions to minimise disruption and maintain safety.
• Assess Traffic Management Plans, offering practical alternatives and attending site meetings to reduce network impact.
• Process licence applications (including skips, scaffolding, hoarding and cranes) ensuring safe use of the highway.
• Collaborate with film companies and event organisers to support safe, well‑managed activities on public roads.
• Build effective relationships with internal teams, Police, statutory undertakers and other stakeholders on network‑related matters.
• Provide clear, professional responses to enquiries, helping to maintain a positive public image.

• Hold a Lantra 12D M7 Client Officer/Manager Traffic Management qualification and experience in a street works permitting environment such as the East of England Permit Scheme.
• Experience using the DFT Street Manager Street Works system and a working knowledge of the Coordination of Street Works and Road Works code of practice.
• Hold a full clean driving licence.

• Up to 10% pension contribution.
• 24 days plus 10 days purchased holidays.
• Free medical and income protection insurance.
• Hybrid working: 2 days per week in Stevenage; 40‑hour week.

The role is hybrid with two days per week office attendance in Stevenage. The working week is 40 hours.

As a disability‑confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates seeking flexible working and from those who may not meet all listed requirements.