Booking Coordinator- Workforce

Booking Coordinator - Flexible Workforce

The closing date is 15 February 2026

We are recruiting for a Flexible Workforce Booking Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An opportunity has arisen for a fixed term Flexible Workforce Booking Coordinator position in the TSOD team. The role is full time at 37.5 hours per week.

The Temporary Staffing Office for Doctors is the central team responsible for all medical locum bookings providing a high quality, responsive medical temporary staffing service to all divisions.

The Flexible Workforce Booking Coordinator actively contributes to ensuring the Trust meets its agenda regarding agency reduction and compliance with the NHSI agency price caps.

These roles will provide the Trust with a high quality, responsive medical temporary staffing service to the divisions.

At the heart of everything we do are our core values:
Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

We are currently looking for a dynamic, focused individual to work on a fixed term basis as a Flexible Workforce Booking Coordinator supporting the medical divisions.

The successful candidate will have excellent communication skills and the ability to build effective relationships with all operational and clinical teams, and external stakeholders such as NHSP and agencies.

The post holder must be organised, self-motivated and flexible in their approach as part of a team. They will also demonstrate good negotiation skills and be able to prioritise work with tight deadlines.

East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

• Diploma level education or equivalent experience.
• Good general standard of education - GCSE or equivalent
• Good literacy and numeracy skills
• Working towards CIPD qualification

• Experience of working in an office environment
• Experience of working as part of a team
• Experience with IT packages, including word and excel
• Experience of working within the NHS
• Experience of negotiating
• Experience of working within HR

• Excellent written and verbal communication skills
• Able to effectively prioritise and manage own workload to deadlines
• Able to work independently as required on multiple and complex issues

• Knowledge/experience of Trust standard spreadsheet and word processing software, e.g., Microsoft Office suite
• Knowledge of AFC terms and conditions of service
• Knowledge of medical/temporary staffing

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

East and North Hertfordshire Teaching NHS Trust