Receptionist​/Administrator plus Telephone Booking Centre

Overview

CLCH Hertfordshire Adult Community Services – CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!

To provide a comprehensive and high-quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.

• Book clinics, process new referrals, update waiting lists.
• Communicate appointment related information to patients and carers.
• Provide administrative support to clinical staff.
• Maintain confidentiality and handle sensitive information regarding GUM, HIV, sexual health and contraception services.
• Act independently on day‑to‑day issues.

Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will need flexibility to work evenings as and when required.

It is our vision to provide effective, efficient, non‑judgemental, user‑friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire.

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. We support children and adults through important life moments, from newborn health visiting to community nursing, stroke rehabilitation, and palliative care.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague.

Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.