Pharmacy Technician

Overview

An exciting opportunity for a qualified and motivated Pharmacy Technician to join Stevenage Healthcare, working primarily from King George Surgery, Stevenage, as part of the Stevenage South Primary Care Network (SSPCN). This part‑time role is 30 hours per week, across 4 days. The Pharmacy Technician will be an integral member of the multidisciplinary team, supporting clinicians and patients to ensure the safe, effective and cost‑efficient use of medicines.

Responsibilities include supporting prescribing processes, medication safety initiatives, medicines reconciliation, repeat prescribing systems, and responding to medication‑related queries. The Technician will also contribute to quality improvement projects, clinical audits, and the development of robust prescribing procedures that support best practice and regulatory requirements. Occasionally the role may support broader PCN initiatives across Stevenage South Primary Care Network.

• Managing medication queries from patients, GPs and other healthcare professionals.
• Supporting medicines optimisation activities across the practice.
• Processing and supporting repeat prescribing systems, including Electronic Repeat Dispensing (eRD).
• Undertaking medicines reconciliation following hospital discharge and outpatient appointments.
• Supporting medication reviews and high‑risk medication monitoring programmes.
• Assisting with medicines safety initiatives, including MHRA and National Patient Safety Alerts.
• Helping to identify and reduce medicines waste whilst promoting cost‑effective prescribing.
• Supporting prescribing audits, quality improvement projects and CQC compliance activities.
• Maintaining accurate patient records and ensuring prescribing‑related documentation is updated appropriately.
• Developing effective working relationships with community pharmacies, hospital pharmacy teams and other healthcare providers to improve continuity of care.
• Assisting with the development and review of prescribing protocols, policies and standard operating procedures.
• Supporting clinicians and practice staff with medicines‑related advice within your scope of practice.

• Current GPhC registration as a Pharmacy Technician.
• NVQ Level 3 in Pharmacy Services (or equivalent recognised qualification).
• Strong understanding of medicines management and prescribing processes.
• Excellent communication and interpersonal skills.
• Ability to prioritise workload and work independently.
• Good IT skills and confidence using clinical systems and Microsoft Office applications.
• Commitment to continuous professional development and learning.
• Full UK driving licence and access to a vehicle.

• Experience working within a GP practice, Primary Care Network or other primary care setting.
• Experience using Systm One or other GP clinical systems.
• Completion of, or willingness to undertake, the Primary Care Pharmacy Education Pathway (PCPEP).
• Experience supporting medicines optimisation, prescribing audits or quality improvement initiatives.

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.