On-Call Support Worker

On-Call Support Worker

Department: Support Roles

Employment Type: Permanent - Full Time

Location: Stevenage

Reporting To: On-Call Manager

Compensation: £15.14 - £16.43 / hour

Are you looking for a rewarding role where you can make a genuine difference in people's lives? We have an On-Call Support Worker opportunity available to be based from your home, travelling around our services in Hertfordshire.

As an On-Call Support Worker, you’ll play a vital role in ensuring individuals receive the support they need to live independently and lead the life they choose. You’ll respond to emergencies and cover requirements across our services, working creatively and independently to make a real impact.

When you join us, you’ll become part of an organisation which is CQC rated ‘Outstanding’. Our team has won numerous national and local awards for leading the way in person-centred support.

As a Support Worker, you’ll provide emotional and practical support to adults with learning disabilities and autism, helping them to live life their way.

Vitally, this On-Call Support Worker position responds rapidly to urgent issues, able to respond at a moment's notice to support your colleagues in their services across Hertfordshire.

You will need to be available Monday to Friday. You can also work extra 'on-call' hours for the higher pay rate.

We’re committed to supporting our colleagues through regular check-ins, supervision, training, and ongoing communication, so you’ll feel supported both personally and professionally.

• Minimum of 1 year's experience providing person-centred support to people with learning disabilities and/or Autism
• Ability to work independently, use initiative, and stay calm under pressure.
• Strong commitment to person-centred approaches.
• Positive, motivated, and patient.
• Flexible and able to respond to different services as needed.
• Essential: Full UK driving licence and access to your own vehicle
• This position is open to female applicants only, as permitted under the Equality Act 2010.

What We Offer:

• £75 per sleep-in shift
• Bank holidays off
• Mileage paid from Hertfordshire
• 22 days holiday plus 8 bank holidays, increasing with service
• Paid Birthday Day off
• Full induction with bespoke training and regular updates and professional development
• Guaranteed hours
• Costco Card
• Blue Light Card
• Paid DBS check
• A friendly, supportive working environment
• Up to £250 refer-a-friend scheme (per referral)