Healthcare Assistant; Clinical Support Worker; Ward Area

Main area Clinical Support - Ward Areas Grade NHS AfC:
Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job  
-A

Site Lister Hospital Town Stevenage Salary £25,760 - £27,476 per annum Salary period Yearly Closing 28/10/2026 23:59

Here at East and North Hertfordshire Teaching NHS Trust
Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Are you passionate about delivering exceptional care? We’re looking for dedicated Clinical Support Workers across our ward areas who share our commitment to providing outstanding service and compassionate care to our patients.

As a Clinical Support Worker, you will work closely under the guidance of a Registered Nurse, playing a vital role in maintaining high standards of patient care across our hospital wards and departments.

At the heart of our work are our core values:
Include, Respect, and Improve
. We encourage all applicants to embrace these values throughout the recruitment process and beyond.

What We’re Looking For:

• A kind and caring nature
• Friendly and approachable attitude
• Ability to follow instructions and Trust policies
• Confidence to use your own initiative
• Flexibility to work across different shifts

Your Responsibilities Will Include :

• Communicating effectively with patients
• Supporting Registered Nurses and Midwives in patient care
• Assisting with washing and dressing patients
• Taking physiological observations
• Making beds and maintaining clean patient areas
• Serving meals and helping patients with feeding
• Providing emotional support by listening and talking to patients

Working Hours:

This role involves working across days, nights, weekends, and bank holidays 2 4/7 mix of shifts, 365 days a year . It is important to know we can't offer solely nights or weekends only.

Sponsorship is NOT available for the role of Healthcare Assistant (Clinical Support Worker)

Shortlisted candidates will be invited to participate in a virtual information and guidance session. We look forward to engaging with as many candidates as possible. The session will provide comprehensive details regarding the role, offer interview advice, outline the assessment day, and explain the overall recruitment process.

The assessment date is Friday 13th November & Friday 20th November 2026. The assessment day is in person only.

To find out further details about the role please visit our Trust Clinical Support worker page -

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• He…