UC & Network Specialist

Location: London (customer site)

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

• Provisioning a range of UC endpoints and associated network infrastructure at scale, providing remote support to field teams
• Produce and maintain Local Work Instruction (LWI) documentation and participate in continuous improvement efforts
• Driving automation for provisioning tasks on network and UC platforms
• Maintain up-to-date records of provisioning activities, configurations, and customer setups
• Collaborate with Service Desk, support teams and Vendors to resolve complex issues on Network and UC platforms

• Experience in delivery of network solutions supporting voice/video
• Experience writing technical documentation such as LWI’s
• Demonstrable troubleshooting skills and approach to fault resolution
• Knowledge of network concepts that affect call quality, VoIP performance and Security (TCP, UDP, SIP, RTP, QoS, 802.1x)
• Experience working within a strict security framework
• Can demonstrate working experience at a Cisco CCNA level in either Enterprise or Collaboration tracks
• Successful candidates must be able to obtain and maintain a minimum of DV level security clearance

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including…