Business Systems Manager

Our client is a Global charity who is looking for a new Business Systems Manager who wants a role they can grow in; they will be working in Stevenage on a hybrid basis.

• Oversee the acquisition and use of core business systems, including ERP, CRM, EHP, Quick Books Online, the full Microsoft Suite, Salesforce, Pardot and other smaller systems.
• Work with external suppliers to schedule audits, testing, efficiencies and staff training; coordinating with relevant departments to minimise disruption and maximise impact.
• Work closely with suppliers (MS International team and external providers) to ensure value for money and great customer service.
• Act as the primary point of contact for business system-related inquiries and troubleshooting, ensuring timely and effective issue resolution.
• Manage cross-team projects and enhancements, ensuring tasks are completed on time, stakeholders are involved and communication is timely.
• Ensure data integrity across systems by implementing data quality controls and conducting regular audits.
• Main point of contact for infrastructure, end-point, technology and systems queries.

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field.
• Proven experience managing enterprise business systems, ideally within a charity.
• Proven experience in project management, with PMP or similar certification preferred.
• Proficiency with major enterprise applications, such as Microsoft Dynamics, and other relevant platforms.
• Strong understanding of data management, reporting, and analytics tools.
• Familiarity with process improvement methodologies, such as Lean or Six Sigma, is advantageous.
• Experience overseeing the acquisition and use of core business systems, including ERP, CRM, EHP, Quick Books Online, the full Microsoft Suite, Salesforce, Pardot and other smaller systems.

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note:

Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

If you are interested in this vacancy or any others displayed on the site, or would like to speak to one of our consultants, please use the contact information below.

Job Title: Business Systems Manager - 5427
Job Reference: 5427

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Broadland Business Park
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