Technical Support Engineer

Astute's Power Team is partnering with a leading provider of uninterruptible power supplies and Swicthgear solutions to recruit an Technical Support Engineer for its UK-wide service team.

The strategically important Industrial Technical Support Engineer role comes with a salary of £38,000-£45,000 (depending on experience), company van, pension, overtime opportunities, door-to-door pay, and 25 days holiday plus bank holidays.

If you're an Industrial Technical Support Engineer looking to work for an organisation that values expertise, integrity, and long-term development, then submit your CV to apply today.

Reporting to the Technical Manager you will:

• Provide technical support to customers and Sales team for Swicthgear products, including application guidance and troubleshooting.
• Propose appropriate solutions to meet customer application requirements, ensuring technical suitability and clear communication of key assumptions or limitations.
• Deliver product technical and catalogue training to customers and staff.
• Attend customer sites to provide commissioning and troubleshooting assistance where required.
• Assist the sales team with technical estimates for quotations.
• Assess customer product returns and prepare clear technical assessment reports to support issue resolution and continuous improvement....