Infrastructure and Software Support Engineer

We are looking for a hands on Infrastructure and Software Support Engineer to support our growing Software Engineering Environments team.

Salary:
Circa £60,000 depending on experience

Dynamic (hybrid) working: typically 4 days per week on-site due to workload classification

Security Clearance:
Sole British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of this role, you must also be eligible to achieve UK Security Clearance (DV) for role.

• Company bonus:
  Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave:
  Up to 15 additional days
• Flexible working:
  We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave
  -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities:
  Fantastic site facilities including subsidised meals, free car parking and much more…
• Healthcare Cash Plan:
  The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

The opportunity the role would suit somebody with an interest in networking and cyber/security concepts who also enjoys practical problem solving across mixed technical environments.

Rather than being directly responsible for enterprise ownership, the successful candidate will help diagnose and investigate infrastructure and connectivity issues working closely with internal IT, Network, Security and Infrastructure teams to help coordinate and resolve problems. The role also includes Linux administration, virtual environment support and general infrastructure support across development environments, while also contributing heavily to our software artefact and security processes.

• Networking, Linux, Security & virtualisation technologies
• Supportive team environments
• Infrastructure & Technical Support
• Investigate and troubleshoot connectivity, systems and infrastructure related issues
• Assist with diagnosing network related problems and coordinating various IT teams to resolution
• Support operational maintenance and improvement activities across environments
• Linux & Virtualisation Support:
  Linux systems including RHEL & Ubuntu environments
• Support VMWare virtual environments & Infrastructure platforms
• Monitor system health, performance and capacity utilisation
• Networking & Security:
  Apply understanding of networking fundamental including TCP/IP, VLANs, DNS & DHCP
• Assist with security remediation, patching and compliance activities
• Help identify risk, vulnerabilities and operational issues within environments
• Collaboration & Continuous Improvements:
  Work with multiple technical teams and stakeholders across Software Engineering & IT
• Maintain technical documentation and support process
• Support automation & tooling improvements where appropriate
• Governance:
  Directly working on our software release and archive process;
  Direct involvement in our Software Supply Chain management process;
  Ensuring the above critical business workflows are maintained and executed

• Good understanding of networking fundamentals & troubleshooting concepts
• Experience supporting Linux systems (RHEL, Ubuntu or similar)
• Strong problem solving & diagnosing skills
• Ability to work across…