3rd Line Wintel Engineer

Location: Stevenage
Working Pattern: Fully On-Site
Clearance: High Level Security Clearance Required
Contract: Initial 6-Month Contract
Rate: £550 per day
Start Date: ASAP

Experis is seeking an experienced 3rd Line WINTEL Engineer to join a team of skilled 2nd and 3rd Line support professionals based in Stevenage. This is a fantastic opportunity to work within a high-profile, security-cleared environment, supporting critical infrastructure and a demanding user community.

This is a fully office-based position due to the nature of the support requirements. You'll work closely with customers, stakeholders, and technical teams, delivering expert support and infrastructure engineering services while ensuring high levels of system availability, security, and performance.

• Review and deliver Windows-related customer work requests with a focus on quality and rapid turnaround.
• Build, configure, and deploy Windows Server environments, primarily virtualised on VMware platforms.
• Create and maintain build documentation, work instructions, and automation scripts.
• Build, rack, and deploy physical servers within customer data centres and computer rooms.
• Maintain and update gold build images.
• Perform Windows Server patching, upgrades, and lifecycle management.
• Produce capacity management reports and provide updates at engineering review meetings.
• Investigate, assess, and resolve infrastructure and customer issues within agreed SLAs.
• Support testing and implementation activities across projects and operational services.
• Identify and escalation risks, issues, and dependencies that could impact delivery.
• Ensure compliance with change, release, configuration, security, and service management processes.
• Maintain the security and integrity of network services in line with operational and security requirements.

• Windows Server 2016, 2019, and 2022
• Active Directory (AD)
• DNS
• WSUS
• VMware
• Storage and backup technologies, including Net App SAN and Cohesity
• Microsoft System Center Operations Manager (SCOM)
• Power Shell or other scripting experience
• Previous experience in a similar 3rd Line Infrastructure / WINTEL Engineering role
• Strong troubleshooting and problem-solving skills
• Experience working within secure or highly regulated environments

• 37 hours per week
• Monday to Friday between 07:00 and 19:00
• Typical shift patterns:
  • 07:00 - 15:30
  • 10:30 - 19:00
• No regular weekend working
• Overtime may be available, including occasional weekend work