Sample Dispatch Technician

About the Opportunity

We are partnering with a key player in the life sciences sector, offering an exciting opportunity for a Sample Dispatch Technician to join a highly regulated scientific operations environment. This role focuses on the global shipment of R&D samples, ensuring all materials—biological, chemical, or radioactive—are handled, prepared, and shipped in full compliance with international transport and regulatory requirements.

• Competitive salary
• Bonus scheme
• Pension scheme
• 25 days annual leave + 1 extra day for your birthday
• Opportunity to join a growing organisation in the life sciences sector

As a Sample Dispatch Technician, you will be responsible for the end-to-end coordination of sample shipments globally, ensuring accuracy, compliance, and efficiency across all dispatch activities. This is a technically focused role requiring strong knowledge of Dangerous Goods regulations, documentation, and regulated logistics processes, along with close collaboration with internal teams, customers, and external partners.

• Receive, accept, store, and manage samples, ensuring accurate documentation and compliance with Dangerous Goods and transport regulations.
• Prepare and dispatch shipments in line with IATA, ADR, IMDG, GMP, GLP, and SHE standards.
• Complete, reconcile, and maintain complex shipment documentation in line with regulatory requirements.
• Ensure all shipment documentation and authorisations (e.g. import licences, Certificates of Analysis) are obtained in a timely manner.
• Coordinate daily operational workloads and ensure service delivery meets SLAs and contractual obligations.
• Maintain strong awareness of relevant regulations and ensure compliance across all activities.
• Monitor and manage materials requiring special handling, including hazardous and temperature-sensitive shipments.
• Maintain accurate inventory records and ensure availability of products, components, and consumables.
• Identify and drive process improvements to enhance efficiency, flexibility, and compliance.
• Act as a point of contact for internal teams, external stakeholders, and customers regarding sample dispatch queries.
• Liaise with government bodies, suppliers, and logistics partners to resolve complex shipment issues.
• Support audits, inspections, and regulatory readiness activities.
• Contribute to cross-functional projects and continuous improvement initiatives.
• Assist with training and onboarding of new team members.
• Ensure all operational activities are performed accurately, on time, and in line with GMP/GLP standards.

• Scientific degree or equivalent experience within a laboratory, logistics, or regulated environment.
• Experience in shipping Dangerous Goods (IATA, ADR, IMDG) is highly desirable.
• Strong knowledge of Dangerous Goods regulations and Known Consignor requirements.
• Understanding of GMP and GLP environments and compliance standards.
• Experience handling complex documentation and working within regulated frameworks.
• Ability to manage multiple priorities and coordinate operational workloads effectively.
• Strong attention to detail and commitment to accuracy and compliance.
• Effective communication skills and ability to work collaboratively with internal and external stakeholders.
• Customer-focused mindset with strong problem-solving ability.
• Familiarity with inventory systems, logistics processes, and sample tracking systems.
• Exposure to continuous improvement or lean processes is advantageous.
• Self‑motivated, organised, and capable of working in a fast‑paced environment.

This is an excellent opportunity to build or further develop a career in regulated logistics and sample management, working within a global life sciences environment where compliance, precision, and collaboration are key.

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, province, or local law. We provide accommodation as necessary.