Senior Director, Head Clinical Process Management

At GSK we have bold ambitions for patients aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines combining our understanding of the immune system with cutting‑edge technology to transform people. We foster a culture ambitious for patients, accountable for impact and committed to doing the right thing, ensuring that we accelerate significant assets that meet patients’ needs and have the highest probability of success.

GSK enters 2026 with strong momentum building on 2025 growth and advancing a robust pipeline, expecting key regulatory milestones including new approvals and expanded indications supported by 15 pivotal trials. By uniting science, technology and talent we remain committed to getting ahead of disease together.

The Senior Director Head Clinical Process Management is accountable for the landscape of clinical processes across Global Clinical Operations, ensuring that the network of clinical processes covers all relevant and required process lines, is streamlined, effective, efficient and compliant, and aligned with GCO’s strategies and ambitions. This includes processes managed by direct reports as well as processes managed by process owners in other functional GCO lines.

• Develop and articulate a strategic vision for clinical process management for GCO and lead the definition of organization‑wide goals for clinical process optimization, effectiveness, efficiency and compliance.
• Lead the optimization of our clinical trial processes addressing regulatory requirements, audit/inspection/quality findings as well as new technologies and innovative practices to deliver best‑in‑class outcomes.
• Drive process governance and oversight across GCO, ensuring process consistency, compliance, effectiveness and end‑user friendliness.
• Guide teams on leveraging data and insights and applying disciplined yet agile process improvement and change management methodologies to deliver initiatives that reliably deliver desired business impact.
• Inspire and lead a GCO‑wide cross‑functional network of Global Process Owners to deliver and maintain an industry‑leading network of clinical processes; drive collaboration across cross‑functional teams and senior stakeholders ensuring alignment on clinical process goals and priorities.
• Inspire, lead and develop a global team of direct reports (incl. Global Process Owners and Process Managers) to deliver on objectives, excel in their roles and foster a culture of empowerment, accountability, engagement and continuous improvement.
• As a member of the GCO Excellence Leadership Team, co‑drive and co‑develop the operational excellence agenda for GCO for successful delivery of clinical studies and the R&D pipeline.

• Bachelor’s degree in Life Sciences, Clinical Research, Healthcare Management or a related field.
• Deep understanding of clinical development with in‑depth knowledge of clinical trial processes, clinical systems and regulatory requirements.
• Significant expertise in continuous improvement and process transformation projects, strong understanding of process improvement and change management methodologies.
• Full awareness of the larger ecosystem we operate in with a very good understanding of industry and technology trends and opportunities.
• Strong strategic thinker with an ability to translate high‑level objectives into actionable plans and practical outcomes.
• Collaborative, team‑oriented mindset with a focus on building relationships across functions.
• Passionate about improving healthcare delivery and clinical processes to enhance patient outcomes.

• Advanced degree in Life Sciences, Clinical Research, Healthcare Management or a related field, or MBA.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Category Management, Athletics, Customer, ABAP, Hydraulics, ITI

Full‑Time

years

1

Senior Director Head Clinical Process Management
• Stevenage, England, UK