Chief of Staff to Chief Executive and Trust Chair

Main area Administrative Services Grade NHS AfC:
Band 8b Contract Permanent Hours Full time - 37.5 hours per week Job  

Site Lister Hospital Town Stevenage Salary £66,582 - £77,368 per annum Salary period Yearly Closing 27/10/2026 23:59 Interview date 05/11/2026

Here at East and North Hertfordshire Teaching NHS Trust
Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

We are seeking an exceptional Senior Executive Business Manager to provide trusted strategic support to the Chief Executive and Trust Chair during a period of significant transformation and improvement. This is a unique opportunity to operate at Board level, working closely with Executive and Non-Executive Directors, clinical leaders and system partners to drive delivery of the Trust's priorities.

You will lead the Executive Office, provide high-level analysis and advice, coordinate complex organisational initiatives, and ensure key decisions translate into meaningful action. Working with considerable autonomy and discretion, you will play a pivotal role in shaping organisational effectiveness, performance improvement and strategic delivery.

We are looking for an experienced senior manager with outstanding communication, relationship-building and problem-solving skills, preferably with experience supporting senior leaders within the NHS or another complex, highly regulated environment.

If you thrive in a fast-paced setting, enjoy bringing clarity to complexity and want to make a significant contribution to improving services for patients, staff and communities, we would love to hear from you.

The postholder will enable the Chief Executive and Chair to focus their time on the issues that matter most by ensuring that priorities are translated into action, decisions are followed through, emerging risks are identified early and high-quality information is available at the point it is needed.

Working with considerable autonomy and discretion, the postholder will act as a trusted interface between the Chief Executive and Chair, Executive and Non-Executive Directors, clinical and operational leaders, the wider system and external stakeholders. Bringing together complex information, provide concise advice and constructive challenge, and use delegated authority to progress priority actions and resolve barriers.

The postholder will have direct management responsibility for the Executive Office and, under delegated authority from the Chief Executive, lead the development and implementation of improvements to corporate management arrangements, Executive decision-making processes and organisational ways of working. The role will include responsibility for developing longer-term plans, coordinating implementation across Executive portfolios and corporate functions, and managing designated staffing budgets, office accommodation and associated physical resources.

Postholder will exercise independent judgement within agreed delegated authority, ensuring that improvements are implemented effectively, resources are appropriately managed and organisational priorities are supported.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have…